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Carroll County Public Library, Maryland
19 July 2008
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About Your Library
Frequently Asked Questions
1. Does the library have computers for Internet use?
Yes, all library branches have Internet accessible computers for public use.
2. Do you have word processor, spreadsheet or presentation software for public use?
Yes, all library branches have computers loaded with Microsoft Office software for public use.
3. Does the library have fax machines for public use?
4. All branches currently have fax machines for public use. Check out our Community Information Directory for a list of other businesses and organizations offering public fax machines.
5. Can I get someone to proctor an exam for me?
Please call 410.386.4488 so we may put you in contact with the librarian at your closest branch who can proctor exams.
6. When schools are closed do Library programs still go on?
Programs are held as long as the Library is open.
7. How do I make a suggestion for the Library to purchase?
You may make suggestions in person at any of our branch libraries or you may use our online form.
8. How do I find back issues of a newspaper or magazine?
You should first try looking through our Online Research Tools for a database that may cover what you are looking for. Or you may try calling 410.386.4488 and see if we carry back issues of the newspaper or magazine you are looking for.
9. What types of teen programming do you offer?
CCPL offers book discussion groups for teens, writing programs and contests, and other special programs throughout the year. You may browse through our current offerings from our Library Events page.
10. How may I get a teen programming calendar?
All of our programming events are listed on our Library Events page or you can view and print our What's Happening publication.
11. Does the library provide photocopiers for public use?
Public photocopy machines are available in all branches.  The charge is $.10 per page.
12. Can I get tax forms at the library?
Many federal tax forms are available in a notebook of reproducible forms available at each branch; you may photocopy the forms for $.10 per page. If you prefer, branch Information staff will assist you in locating and printing the federal and/or state forms you need using electronic resources, also for a charge of $.10 per page.

Federal tax forms may be printed from the Internal Revenue Service's web site. This site also provides a link to individual state web sites for state forms. The IRS site provides a link for downloading Adobe Acrobat software necessary for printing the forms. All library computers have this software loaded.
13. How may I email a reference question?
You can email a reference question by filling out our online form or by clicking on the AskUsNow! logo from the home page. You should receive an answer to your question within 1 hour during the library's open hours. Of course, you can also receive assistance with your reference question by visiting any branch location, or by calling Telephone Reference at 410.386.4488 during open hours.
14. May I return library materials to any Carroll County Public Library Branch?
Yes, materials may be returned to any Carroll County Public Library Branch, or any Public Library in the State of Maryland.
15. Can I register to vote at the library?
All Carroll County Public Libraries have the forms required to register to vote.
16. Can I search the library catalog remotely?
You can search the library's catalog 24 hours a day from any computer with Internet access.
17. What Holidays does the library observe?
These are listed on our Calendar page. Also, one week before any holiday closing, we post it on the CCPL Home Page.
18. Do any of your libraries have a typewriter?
The following branch libraries have a typewriter for public use: Eldersburg, Mount Airy and North Carroll.
19. Can I pick up a Dog License at the Library
No, the library does not offer this service. Licensing information can be found at the Carroll County Humane Society.
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